You have to protect the revenue you’re bringing in the door right now, and make sure that what you do protects that revenue down the road. Insurance companies return claims an average of two times to get the information they require to process the claim. They know that if they continue to deny, they usually […]

Ransomware is a type of malicious software that hackers use to attempt to generate profit by encrypting files then demanding payment to decrypt them; typically spread through email by tricking a user into opening an attachment or clicking a link to a malicious website. Most ransomware infects systems through “spam, phishing messages, websites and email […]

Honorees to be recognized at the Health Data Management conference on May 12 May 10, 2016 – ATLANTA – Lindy Benton, CEO and President of Vyne, has been named to an inaugural panel of the most powerful women in healthcare IT. Benton will be honored at Health Data Management’s first-ever program initiated to highlight influential […]

According to the 2014 CAQH Index, responding health plans representing 103 million enrollees returned data on claim attachments. There was approximately one claim attachment for every 24 claims during 2013 from those same responses. Interestingly, the vast majority of claim attachments were submitted manually via paper delivery or fax. CAQH counted approximately 46 million claim […]

BOOKENDS OF THE PATIENT EXPERIENCE – STRATEGIES FROM PRE-ADMISSION TO DISCHARGE   With HCAHPS pay-for-performance in place, it is crucial for providers to form strategies to make the patient experience the best that it can be. And we all know the patient experience begins the second they pick up the phone for pre-admission and continues […]