Presentations

Presentations

Strategies from Pre-admission to Discharge

4/7/2016

BOOKENDS OF THE PATIENT EXPERIENCE – STRATEGIES FROM PRE-ADMISSION TO DISCHARGE   With HCAHPS pay-for-performance in place, it is crucial for providers to form strategies to make the patient experience the best that it can be. And we all know the patient experience begins the second they pick up the phone for pre-admission and continues […]