Presentations

In this webinar,  thought leaders share best practices and outcomes of successful healthcare work-from-home programs. The COVID-19 pandemic has accelerated the healthcare work-from-home movement, but the trend of deploying teams to work from home has been active for years. This webinar will explore best practices, proven by years of experience, to maximize remote workforce productivity, […]

BOOKENDS OF THE PATIENT EXPERIENCE – STRATEGIES FROM PRE-ADMISSION TO DISCHARGE   With HCAHPS pay-for-performance in place, it is crucial for providers to form strategies to make the patient experience the best that it can be. And we all know the patient experience begins the second they pick up the phone for pre-admission and continues […]